At RinuzMart, we strive to offer fast, reliable, and transparent delivery services across India. This Shipping Policy explains how your order will be processed, dispatched, and delivered once placed on our website.
Last updated: June 2025
Order Processing
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Orders placed on RinuzMart are processed within 24 to 48 hours (excluding Sundays and public holidays).
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You will receive an order confirmation via WhatsApp and email as soon as your order is successfully placed.
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Once your order is packed and dispatched, we will share a tracking link so you can follow the delivery progress.
Dispatch Timeline
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All confirmed orders are dispatched within 2 business days from the date of order placement.
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Our dispatch centers operate Monday to Saturday. Orders placed on Sundays or holidays will be processed on the next working day.
Delivery Timeline
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Delivery usually takes 7 to 10 working days from the date of dispatch.
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Delivery time may vary depending on your location, courier availability, and local/regional conditions.
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In case of delays due to strikes, weather conditions, lockdowns, or courier issues, we request your patience and understanding.
Shipping Locations
RinuzMart ships products to all serviceable PIN codes across India.
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We operate from our main hubs located in:
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Rajkot, Gujarat
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F4, Durga Complex, Balotra Road, Samdari, Rajasthan
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Products are dispatched from the nearest available warehouse to ensure timely delivery.
Free Pan India Delivery
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We offer 100% Free Delivery across India.
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The price you see is the final price — it includes product cost, GST, and delivery.
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No additional shipping charges will be applied at checkout.
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There are no hidden costs, delivery fees, or packaging fees added after order placement.
This is part of our commitment to keeping shopping simple and budget-friendly for every customer.
Tracking Your Order
Once your order is dispatched, a tracking number and tracking link will be sent to you via:
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WhatsApp
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Email (if provided)
You can use the tracking details to monitor the status and location of your parcel in real-time. If you face issues with tracking, feel free to contact our support team.
Delivery Failures
If an order cannot be delivered due to:
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Incorrect or incomplete shipping address
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Unavailability of the recipient at the time of delivery
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Serviceability issues in your region
“If the package is returned to us, the customer may be responsible for re‑shipping charges on the second delivery attempt.”
“For information on returns or replacements, please visit our Refunds & Returns Policy.”
Customer Support
If you have any questions regarding your order delivery or shipping status, please contact us:
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WhatsApp Support: 9509760143 -
Email: support@rinumartz.in -
Working Hours: Monday to Saturday, 10 AM to 6 PM -
Website: www.rinuzmart.in
By placing an order on RinuzMart.in, you agree to the terms outlined in this Shipping Policy.
